1. Eligibility

The purchase of products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the Kingdom of Saudi Arabia.

In order to make purchases on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number, valid e-mail address, payment details, valid billing address and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete and correct and confirm that you are the person referred to in the billing information provided.

The Website is only available to persons who meet Divage terms of eligibility, for online payments for those who hold a valid credit card by a bank acceptable to Divage, and those who have authorized us to process a charge or charges on their credit card in the amount of the total purchase price for the product(s), including any taxes or delivery fee if applicable, which they purchase. Products purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes or for any other commercial benefit. Divage reserves the right to restrict multiple quantities of an item being delivered to any one customer or delivery address.

By making an offer to purchase products(s), you expressly authorize Divage to perform credit checks and to transmit or obtain your credit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit card, obtain an initial card authorization and/or authorize individual purchase transactions, as we deem necessary. You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for information about how we use your data.

2. Order of the products

The products available on the Website, including any samples or gifts with purchases Divage may provide to you, are for your personal or gift use only. You may not sell or resell any products you purchase or otherwise received from Divage.

The products appearing for sale on the Website are subject to acceptance and availability. If for any reason following the placement of an order for product(s), we are unable to supply a particular product, we will inform you as soon as possible and cancel your order.

Please note that you can order up to 5 (five) items of a product.

All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies, or errors in product or pricing information, that we are unable to obtain authorization for payment, that delivery restrictions apply to a particular item, that the item ordered does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the Terms and Conditions or any other problem identified by us.

Unless canceled, acceptance of your order will be finalized upon completion of the packing of your order, at which time you will receive an email confirming that your order has been accepted and dispatched. The sale contract is therefore concluded in Kingdom of Saudi Arabia at the time of such acceptance and the language of the contract shall be in English or Arabic. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of Divage.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product (including without limitation samples and gifts with purchase) from the Website, whether or not that product has been sold, removing, screening or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Every effort is made to make sure all the details on the Website are accurate, however, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been canceled. If you have already paid for the product(s), we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

By confirming your purchase at the end of the order process, you agree to accept and pay the full amount payable for the product(s) as set out in your order, including any delivery charges applicable to that order. 

 

 

BACK TO TOP